Common Queries
You Asked, We Answered
Most common questions. We are here to help!
Q: What are the payment options?
A: We are happy to accept all forms of credit card and PayPal. If you have a unique scenario that isn't a total scam, email us. We are all ears.
Q: What is your return policy?
A: Outland Outpost is a mixture of local goods, prints, art that is printed through our vendors. If you are unhappy with your product let us know and we can send you a postage paid envelope to return the product to us. We will be glad to refund to or send a replacement depending on what type of product issued. We are based in Southern California and take pride in solving your issue.
Q: Do you offer gift cards?
A: The creation of our physical gift card is in progress and the digital only version should be available shortly.
Q: What kind of rig you running there partner?
A: Microsoft Surface Studio (3050ti)
Custom AMD 5950x w RTX 3090 FE 32GB
Q: Where is my stuff?
A: Outland Outpost used to be Ideal Graphics a full service screen printer. We have change our model and are experiencing times of 7-10 days for fulfillment. With Amazon shipping so quickly it is hard to compete, so we would like to ask for you patience and deliver the product you want. We have plans on expanding and reducing this time as soon as we can. When you get it we would love to see your happy face! @OutlandOutpost
Q: I would like to collaborate or submit art, what can I do?
A: By all means send it! e. guddy@outlandoutpost.com
IG: @Guddysworld
IG: @OutlandOutpost
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I would like to see what you have going on!
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Q: What does time sensitive or support patch mean?
A: Some designs I will only be running for a few months and then taking down to keep the outpost free of clutter and keep things new and interesting. Come back sometime.
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Support patches are add-ons that you can get to pretty much support this project. They are limited and the designs show when your support started. They first support patch will be ran for 6 months. I will know anyone who supported my outpost in the first 6 months. Free high fives for anyone that has one.
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